Privacy Policy

Last updated: 14 October 2025 • UK GDPR & Data Protection Act 2018

Welcome to RhythmHaus (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your information when you visit RTMHS.com, listen to our radio station, subscribe to newsletters, or engage with our podcasts and record releases. We are based in the United Kingdom and follow the UK GDPR and the Data Protection Act 2018.

Questions? Email legal@rtmhs.com.

On this page

• 1. Who we are
• 2. Information we collect
• 3. How we use your information
• 4. Marketing & communications
• 5. Cookies
• 6. Data sharing & third parties
• 7. Data storage & retention
• 8. Your rights
• 9. Keeping your data safe
• 10. Updates to this policy
• 11. The Greggs Clause 🍩
• Contact

1. Who we are

RhythmHaus is a creative platform based in Southampton, UK. We bring together the best in dance, house, and disco culture through radio, podcasts, and community.

• Website: RTMHS.com
• Email: legal@rtmhs.com

2. Information we collect

a) Information you provide directly

• When you create an account or register
• When you subscribe to newsletters or updates
• When you contact us via forms or email
• When you enter competitions or promotions

Typical information includes your name, email address, username, and any message you send us.

b) Information collected automatically

• IP address and browser type
• Device information (e.g. mobile, desktop)
• Pages visited, time on site, and usage data via Google Analytics

c) Information from third parties

We use embedded content or integrations from services such as Mixcloud, Spotify, SoundCloud, and Apple Music for streaming, and Sender.net for email campaigns. These platforms may collect usage data according to their own privacy policies.

3. How we use your information

• Provide, maintain, and improve our website and radio services
• Send you news, updates, and marketing (only if you’ve opted in)
• Personalise your experience on RTMHS.com
• Monitor performance and understand how people use our site
• Respond to enquiries or support requests

We will never sell your personal data.

4. Marketing & communications

If you sign up for newsletters or updates, we’ll use Sender.net to deliver them. You can unsubscribe at any time by clicking the link in any email or by contacting us.

5. Cookies

We use cookies to help our site run smoothly and understand how visitors interact with it. Details about cookie types, purposes, and controls are set out in our separate Cookie Policy. You can manage your preferences at any time via our cookie banner or your browser settings.

6. Data sharing & third parties

We may share data with trusted partners who help us operate RhythmHaus, such as:

• Analytics: Google Analytics
• Email marketing: Sender.net
• Embedded players: Mixcloud, Spotify, SoundCloud, Apple Music

All third-party services are required to handle your information securely and in line with data protection laws.

7. Data storage & retention

Your information is stored securely, usually within the UK or EEA. We keep personal data only for as long as necessary to fulfil the purpose we collected it for—typically while your account is active or as required for legal or operational reasons.

8. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion (the “right to be forgotten”)
• Object to processing or withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact legal@rtmhs.com.

9. Keeping your data safe

We use reasonable technical and organisational measures—such as encryption, access controls, and secure servers—to protect your personal data. However, no system is 100% secure, so please use good password practices.

10. Updates to this policy

We may update this Privacy Policy from time to time. When we do, we’ll post the latest version here with an updated “Last updated” date.

11. The Greggs Clause (a.k.a. The Important Bit) 🍩

We take privacy seriously—but not too seriously. If you somehow break our rules, misuse our site, or hack our pastry pipeline, you agree (morally, if not legally) to provide the RhythmHaus office with unlimited Greggs sausage rolls and yum yums as an act of goodwill and carbs-based reconciliation.

Contact

Email us at legal@rtmhs.com. For terms governing your use of the site, see our Terms & Conditions. For cookies, see our Cookie Policy.